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PRIVACY STATEMENT

Data protection information for the website www.mha-zentgraf.com

(Updated: 2020-07-14)

1 Preamble

We want you to feel comfortable on our website. The protection of your privacy and your right to privacy are therefore important to us. Please read the following summary about how our website works. You can rely on transparent and fair data processing and that we endeavor to handle your data with care and responsibility.

2 Scope

This data protection declaration clarifies the type, scope and purpose of the collection and use of your personal data by the responsible provider on this website (hereinafter also referred to as "web offer" or "online offer").

We adhere to the requirements of the "European General Data Protection Regulation" (EU GDPR) effective from May 25th, 2018 and the provisions of German data protection law and the Telemedia Act (TMG).

3 Responsible and contact

Responsible within the meaning of the EU GDPR, other data protection laws applicable in the member states of the EU and other relevant provisions with data protection character is:

MHA Zentgraf GmbH & Co. KG, Ballerner Strasse 8, 6663 Merzig, Germany

Tel .: +49 (0) 6861 / 7000-0 (costs at fixed network tariff)

Email: info@mha-zentgraf.com

You can reach the company's data protection officer at:

privacy@mha-zentgraf.com

4 Type and scope of processing personal data

Personal data is information that can be used to identify a person, i.e. information that can identify a person or be traced back to a person. This includes, for example, the name, the email address or the telephone number. Personal data also includes data about preferences, hobbies, memberships or which websites were visited by someone.

Personal data is generally only collected, used and passed on by us if this is permitted by law or the users consent to the data collection.

To protect your personal data, they are transmitted in encrypted form. For example, we have been using "Secure Socket Layer" (SSL) for communication via your internet browser since May 25th, 2018 - recognizable by the lock symbol that your browser displays such an SSL connection.

In order to permanently guarantee the high level of protection of your personal data, we regularly check the technical security measures and adapt them, where necessary, to the respective state of the art.

These principles also apply to companies that process and use personal data on our behalf (so-called "data processors") and in accordance with our requirements.

5 Processing purposes and legal bases for the processing of personal data

We collect, process and use your personal data for the following purposes:

- Establishment and implementation of contractual relationships

- Sales and marketing measures

- Customer service and customer support

The processing of your personal data can be based on the following legal bases:

- Article 6 (1) (a) EU GDPR serves as the legal basis for processing operations in which we obtain your consent for a specific processing purpose.

- Article 6 (1) (b) EU GDPR, insofar as the processing of personal data is necessary to fulfill a contract,

eg., when you purchase a product. The same applies to processing operations that are necessary to carry out pre-contractual measures, such as inquiries about our products or services.

- Article 6 (1) (c) EU GDPR, insofar as we are subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations.

- Article 6 (1) (d) EU GDPR in the event that vital interests of you or another natural person require the processing of personal data.

- Article 6 (1) (f) EU GDPR applies on the basis of our legitimate interests, for example when using service providers in the context of order processing, such as shipping service providers, or to ensure the proper and secure operation of our offer.

6 Duration of storage and regular deletion of personal data

We process and store your personal data only for the period that is necessary to fulfill the storage purpose or if this was provided for in relevant laws or regulations. Your personal data will be deleted or blocked after the purpose has ceased to exist or have been fulfilled. In the case of blocking, the deletion takes place as soon as there are no legal, statutory or contractual retention periods, there is no reason to assume that deletion affects your interests worthy of protection and deletion does not cause disproportionate effort due to the special type of storage.

7 Collection of general access data and information, so-called server log files

The website operator (or his data center) collects data about access to the site and saves it as "Server log files". The website visited, date and time of access, the amount of data sent in bytes, success or failure of the page request, browser used (type and version), the operating system you are using, source / reference from where you came to the website (referrer), your IP address and your internet provider are saved.

The collection and storage of this data is required for the operation, security and optimization of the website as well as statistical evaluations. For this reason, the data is stored for a maximum of 7 days as a technical precaution.

However, the website operator reserves the right to check the server log files retrospectively if there are specific indications of illegal use.

8 Establishing contact

When contacting the provider of this website (for example via the contact form or email), the user's information is saved for the purpose of processing the request and in the event that follow-up questions arise.

Without your consent, this data will not be passed on to third parties.

9 Comments and posts

If users post their own comments or contributions on this website, we save their IP address. This serves our own protection in the event that legally impermissible content is published by users (e.g. offensive, propaganda content). In this case, since we can be held accountable for the publication as the website operator, we have a legitimate interest in recording the identity of the author.

10 Contract data processing

In order to fulfill your orders and to process supplier processes, data from the client, supplier and the respective company contact, in particular contact details, are processed. The legal basis for this processing are Article 6 (1) (b) or (f) EU GDPR. Our legitimate interest is the correct and reliable order processing, which is also in the interests of customers and suppliers.

Your personal data will not be transferred to third parties. Exceptions to this only apply if this is necessary for the execution of the contractual relationas described in the previous paragraph. This includes in particular the transfer to service providers commissioned by us (so-called contract processors) or other third parties whose activity is necessary for the execution of the contract (e.g., shipping companies, banks or tax consultants / auditors). The data passed on may only be used by the third parties for the purposes mentioned.

11 Job applications

In order to facilitate internal communication in the selection process, we process your personal data electronically as part of your application. The legal basis here is in particular the regulations of Art. 6 EU GDPR in connection with §26 BDSG-2018 (German Federal Data Protection law), where applicable. Your personal data will not be disclosed to third parties. Also, a data transfer to third countries will not take plave. After completion of the respective selection process, your data will be deleted within six months.

12 Integration of services and content from third parties

It may happen that third-party content, such as videos from YouTube, maps from Google Maps or fonts and graphics from other websites, are integrated into this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user, since without this IP address they could not send the content to the browser of the respective user. The IP address is therefore required to display this content. We strive to only use content whose respective providers do not use the IP address for anything else but content delivery. However, we have no influence on whether the third-party providers save the IP address, for example for statistical purposes. If we have knowledge of such uses, we will inform the users about it.

13 Cookies, web analysis services and social media

Cookies are small text files that make it possible to store specific, device-related information on the user's access device (PC, smartphone or similar). On the one hand, they serve the electronic communication process or the functions requested and initiated by the user (e.g. saving search settings when searching for products). On the other hand, they are used to collect statistical data on website use and to analyze them in order to improve the offer. Users can influence the use of cookies. Most popular browsers, such as Internet Explorer, Microsoft Edge, Firefox or Google Chrome, have an option that limits or completely prevents the storage of cookies. However, it is pointed out that the use and in particular the convenient use of this web offer will appear restricted without cookies.

a. Necessary cookies

Cookies that are used to carry out the electronic communication process or to provide certain information that you request (e.g., product search) are necessary cookies in the sense of Art. 6 (1) (f) EU GDPR. The operator of the website has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of their services.

b. Analysis cookies

Cookies that we use to analyze website use are only installed at your express request, which the website queries at regular intervals with the help of a consent display; the legal basis for such cookies is Art. 6 (1) (a) EU GDPR. The website operator obtains the user's express consent for the specific processing purpose.

c. Advertising cookies

Cookies that third-party content providers, such as the video platform YouTube, use to optimize their advertising business, are only installed at your express request, which the website queries at regular intervals with the help of a consent display; the legal basis for such cookies is Art. 6 (1) (a) EU GDPR. The website operator obtains the user's express consent for the specific processing purpose.

13.1 Overview of the cookies used by this website

Cookie Description Duration Type
PHPSESSID This cookie is set by our website. It stores and identifies a user's session ID and is necessary to make selections or save the status of user-triggered actions over the duration of the visit. A so-called session cookie, it is deleted as soon as all browser windows are closed. - Necessary
ce-cookie This cookie is set by our website. It saves the selection made by the user regarding the storage of necessary vs. analysis cookies. 1 year Necessary
_ga This cookie is installed by Google Analytics. The cookie is used to store and calculate visitor, session and campaign data and to track website usage in order to generate website analytics reports. The cookies will store all information in anonymized form, it will assign a randomly generated number to identify unique visitors. 2 years Analysis
_gid This cookie is installed by Google Analytics. The cookie is used to store information about how visitors use the website and to help create an analytical report on how the website works. The data collected includes the number of visitors, which websites they came from and what pages they read, in anonymous form. 1 day Analysis
_gat_gtag_UA_112260353_1 Google uses this cookie to distinguish users. 1 day Analysis
collect Google uses this cookie to analyze user interests across websites and other services. - Analysis
IDE This cookie is set by DoubleClick when embedded YouTube video content is loaded. It is intended for targeted advertising by YouTube and customers of the Google advertising network. 1 year Advertising
test_cookie This cookie is set by DoubleClick when embedded YouTube video content is loaded, to determine technical properties of the device. - Advertising
GPS This cookie is set by YouTube to store information on the physical location of the device used to view the website, usually a mobile or portable device. - Advertising
PREF This cookie is set by YouTube to track user behaviour across websites. 2 years Advertising
VISITOR_INFO1_LIVE This cookie is installed by YouTube to collect data on available video bandwidth. 6 months Advertising
YSC The cookie is installed by YouTube to associate a unique ID with the user viewing a video, and to track and remember their interests. - Advertising
yt-player-bandaid-host The cookie is installed by YouTube, for technical purposes, not further declared. (Storage type: HTML Local) Permanent Advertising
yt-player-headers-readable The cookie is installed by YouTube, for technical purposes, not further declared. (Storage type: HTML Local) Permanent Advertising
yt-player-bandwidth The cookie is installed by YouTube, for technical purposes, not further declared. (Storage type: HTML Local) Permanent Advertising

13.2 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). Use includes the "Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices.

Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Since the function "IP Anonymization" has been activated, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA in exceptional cases. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to provide reports on website activity and to provide other services related to the use of the website and the Internet, to the operator of this website.

Our legitimate interest in data processing lies in these purposes, the legal basis for the use of Google Analytics is Section 15 (3) TMG and Article 6 (1) (f) EU GDPR. Sessions and campaigns end after a certain amount of time. By default, sessions end after 30 minutes of inactivity and campaigns end after six months. Campaigns can be limited to a maximum of two years. More information on terms of use and data protection can be found at https://www.google.com/analytics/terms/en.html or at https://policies.google.com/?hl=en.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that, in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated through cookies and relating to your use of the website (including your IP address) and from processing this data by downloading and installing a browser add-on from Google. So-called "opt-out" cookies prevent the future collection of your data when you visit this website.

13.3 Google Tag Manager

This site uses "Google Tag Manager". "Google Tag Manager" is a system with which we can upgrade analytics functions quickly and easily. We can use it to configure tags through a web-based user interface without having to change the code or add more code. These tags ("markers") are used in connection with Google Analytics. If you deactivate Google Analytics (as described under 13.1), Google Tag Manager is also indirectly deactivated.

14 External plugins and services

14.1 YouTube

Our website uses plugins from the Google-operated service YouTube. The website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube allows you to enjoy additional informative and attractive content, such as embedded videos. Since YouTube shares information with Google's advertising networks, your explicit consent to video embedding is required, in accordance with Art. 6 (1) (a) EU GDPR. Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy.

15 Complaints / Dispute Resolution in Online Commerce

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with the online ordering of goods or services without the involvement of a court. The dispute settlement platform can be reached at the link http://ec.europa.eu/consumers/odr/.

16 Revocation, changes, corrections and updates

The user has the right to request information free of charge about the personal data stored about him. In addition, the user has the right to correct incorrect data, block and delete his personal data, insofar as there is no legal obligation to retain it.

Contact persons

Are you interested in our company, our products or a career with MHA ZENTGRAF? Find the right contact person here:

→ Ball valve experts

Contact

E-mail: info@mha-zentgraf.com
Phone: + 49 6861/7000-0

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